Our People

Associates Make the Difference

Our associates are the heart of our Company and our greatest asset. The SCI Our People. Our Purpose. report highlights the diversity, commitment and accomplishments of our associates. It reflects the importance of and our belief in inclusion, social responsibility and the power to make a collective difference in our Company and the communities we serve.

Download Our People. Our Purpose.

Our Core Values

Everything we do is rooted in our core values of Respect, Integrity, Service Excellence and Enduring Relationships. We are a team of caregivers with a passion for compassion. We've cultivated an environment of service for both the families we serve and each other so we can fulfill our vision of celebrating life with dedication, excellence and innovation.





Inclusion and Diversity

Our people make us who we are, and we believe that our differences make us stronger. We are committed to fostering an inclusive culture where people of all walks of life can build a rewarding career and achieve their full potential. Having a culture of inclusion helps us leverage the diversity of backgrounds, experiences, thoughts and perspectives among our team of associates and enables us to make better business decisions and remain relevant with our customers.

As of December 31, 2018, we had 24,082 associates.

Chart of minority and non-minority percentage of associates at SCI
Chart of male and female percentage of associates at SCI

*Gender and ethnicity demographics represent U.S. associates only

In 2017, we established a committee to review our practices and ensure that inclusion and diversity are integrated into our long-term business strategy. Since then, we've taken positive strides and established a number of programs and policies to foster a culture of inclusion. These include:

Associate Resource Communities (ARCs)

Our Associate Resource Communities, or ARCs, are voluntary, collaborative groups connecting colleagues with similar interests for networking and mentorship. ARCs inspire meaningful change within our Company and helps leverage our diverse perspectives and backgrounds.

The Inspire Series 

Our outstanding leaders conduct monthly webinars designed to help our associates grow both personally and professionally. This series of monthly webinars is available to all associates and covers topics including work-life balance, time management and healthy living. 

Job Posting Policy

We take special interest in providing associates with clear career paths to help them achieve their professional goals. Open job positions are posted to an internal jobs page for a minimum of five days so associates can learn about opportunities within SCI that may be of interest to them.

Leading With Dignity

Our management skills training course, Leading With Dignity, teaches leaders to address different communication styles, establish a positive and inclusive work environment, deliver effective and actionable feedback, and execute best practices for recruiting and retaining top talent.

Senior Leadership Training

Senior leaders attend additional training including insights on trust and inclusion and its application in the workplace so they are equipped with the tools and support they need to promote an inclusive culture where all individuals have an opportunity to thrive.

SCI Women's Leadership Conference

Women make up half of our workforce and bring unique perspectives and a range of strengths to the workplace. The SCI Women's Leadership Conference aims to inspire and invest in our female leaders, by providing them an opportunity to connect, share ideas and develop and enhance their leadership skills.

Board of Directors

In addition to diversity in the workplace, we also strive for gender diversity on our Board of Directors. Each Board member brings a unique perspective and background that contributes insight on corporate strategy and enhancing our culture.

CEO Action for Diversity & Inclusion

Recognizing that change starts at the executive level, CEO, Chairman and President Tom Ryan joined the CEO Action for Diversity & Inclusion™, the largest CEO-driven business commitment to advancing inclusion and diversity in the workplace.


Because our people provide exceptional care for the families we serve and produce outstanding work, we are privileged to recognize their contributions through several award programs.

For example, the SCI Service Excellence Awards is our Company’s premier awards program and recognizes outstanding associates who embody the Company’s core values in everything they do. Every year, we recognize approximately 800 associates as winners. Through a comprehensive selection process, five associates receive an all-expense paid trip with a guest to Houston for a number of events in their honor, including an awards reception with our executive team. 

 Our Market Premier Performers conference rewards the top 150 sales associates who get to experience a dynamic spectrum of speakers, breakout sessions and group activities designed to refresh, rejuvenate and revive the mind, body and spirit of each participant.