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Building a Best-In-Class Workforce

People are our business.  We will have the best trained consumer-oriented staff in the industry.  We will set the standard for high performance through teamwork, accountability and execution.  Our people will feel a sense of pride about what they do and the company they work for. (From the “Vivid Description” of SCI’s Vision)

To achieve a Best-In-Class Workforce SCI embraces a continuous learning culture where ALL team members have every opportunity to become the best at what they do.

Dignity University
SCI makes training and professional development convenient and rewarding through Dignity University.  This easy to use, online resource puts every employee in control of their own learning.  More than 1,500 courses are available through Dignity U.
Leadership Development

A key element in the successful development and engagement of employees is the quality of their leaders and managers.  To build a high quality bench of leaders, SCI provides a variety of leadership development opportunities, including assessment, development planning, targeted learning experiences, peer mentoring and coaching and developmental assignments.

High Performance Culture
To support the achievement of the vision, a strong performance culture has been developed.  Accountability for personal actions and results is expected at all levels.  An online performance management and appraisal system includes the evaluation of not only business objectives reflecting key priorities but also seven core competencies drawn from the vision, mission and values.  This practice reinforces the importance of achieving both business results and building personal and relationship skills.