Elisabeth G. Nash was named Senior Vice President of Operations Services in 2010, responsible for process improvement, the MSC field support operations and Information Technology. Prior to that she was Vice President of Process Improvement and Technology, where she led the redefinition of SCI's field and home office processes and systems. Before joining SCI Ms. Nash served in various senior management accounting and financial positions with Penzoil Corp. She holds a bachelor's of business administration in accounting from Texas A&M University.